AI Systems Integration Partner

AI Integration for Modern Commerce

Mosina Systems is the trading name of Mosina LLC

We design and implement secure AI workflows for e-commerce and traditional businesses, connecting third-party intelligence tools directly to real operations.

Focus

E-commerce & Retail

Model

Consulting + Code Delivery

Result

Production-Ready Systems

Typical Program

6-12 week implementation cycles

Core Stack

Shopify, Magento, NetSuite, 3PL APIs

AI Tooling

Chat, demand forecasting, workflow copilots

Support Model

Implementation plus ongoing technical care

About

Engineering-first consulting for modern retail systems

We operate as an embedded integration partner for teams that need practical execution, not vague AI strategy decks.

Mosina LLC is a B2B IT consulting firm that integrates third-party Artificial Intelligence software into systems for e-commerce and retail clients. We provide technical services including custom coding and maintenance.

What We Build

Customer support copilots, recommendation connectors, pricing intelligence pipelines, and operations assistants tied into real business data.

How We Operate

Clear milestones, direct engineering communication, and production safeguards including fallback logic, observability, and maintenance plans.

Services

Embedded expertise at each phase of delivery

01

Consulting & Implementation

Delivery planning, architecture strategy, and hands-on implementation to move AI integrations from concept to production with clear checkpoints.

Architecture mapping • KPI design • rollout planning

02

Software Integration

Third-party AI software integrated into commerce and operations systems through dependable APIs, data pipelines, and resilient service design.

API orchestration • data contracts • failover rules

03

Technical Support

Continuous maintenance, incident response, and iterative optimization so AI-connected systems remain stable as business requirements expand.

Monitoring • issue response • release hardening

Engagement Type

Pilot Build

A targeted integration to validate value quickly before full rollout.

Engagement Type

Full Platform Program

Multi-system integration across commerce, ERP, support, and analytics layers.

Engagement Type

Managed Technical Support

Post-launch maintenance and optimization on a monthly engineering cadence.

Solutions

Common AI integration patterns we deliver

Support Automation

AI Chat + Agent Assist

Connect chatbot platforms to order history, shipping events, and return workflows so customers get accurate answers and support teams handle fewer repetitive tickets.

Typical integrations: Shopify, Zendesk, Gorgias, ShipStation

Inventory Intelligence

Forecasting + Replenishment Insights

Tie predictive inventory analytics to ERP and purchasing systems, giving teams clear reorder signals, risk alerts, and SKU-level demand context.

Typical integrations: NetSuite, Microsoft Dynamics, vendor portals

Merchandising

Recommendation and Search Enrichment

Integrate recommendation engines and semantic search services into storefront and marketing flows while preserving your existing catalog governance.

Typical integrations: BigCommerce, Adobe Commerce, Klaviyo, Segment

Internal Operations

Workflow Copilots for Teams

Build role-specific copilots for support, merchandising, and operations that use approved business data sources with access controls and audit-friendly logging.

Typical integrations: Slack, Notion, Confluence, internal APIs

Delivery Process

Structured rollout from discovery to managed support

Phase 01

Discovery & Architecture

1-2 weeks

System mapping, integration risk review, and KPI definitions tied to business outcomes.

Phase 02

Pilot Build

2-4 weeks

Build the first integration slice with observability, error handling, and acceptance criteria.

Phase 03

Production Rollout

3-6 weeks

Expand to additional systems, implement fallback paths, and document runbooks for operations teams.

Phase 04

Support & Optimization

Ongoing

Monitoring, incremental improvements, and roadmap updates as tooling and business priorities evolve.

Case Snapshots

Example outcomes from AI integration programs

Apparel E-Commerce Brand

Support Assistant Integrated with Order Data

Integrated a third-party support AI with storefront, order, and shipping data sources plus escalation logic to human agents.

37%

Ticket Deflection

19%

Faster Resolution

6 wks

Pilot to Launch

Multi-Location Retailer

Forecasting Pipeline Connected to ERP

Deployed an inventory analytics integration that pushed forecasting insights into procurement workflows and weekly planning routines.

22%

Stockout Reduction

14%

Lower Overstock

8 wks

Delivery Timeline

FAQ

Common questions from integration teams

Do you replace our existing systems?

No. We typically extend your current stack and integrate AI tools into existing commerce, support, and operations workflows.

Can we start with a small pilot?

Yes. Most engagements begin with a scoped pilot focused on one high-value workflow before broader rollout.

How do you handle reliability and risk?

We implement logging, fallback paths, validation checks, and documented runbooks so teams can operate integrations confidently.

Do you provide ongoing support after launch?

Yes. We offer post-launch technical support, issue triage, and iterative enhancement as vendor tools and business needs change.

Contact

Start your AI integration roadmap

Share your current stack and goals. We will follow up with a scoped consultation on implementation approach and delivery sequence.

Response Process

Discovery notes, integration path, and recommended first build step.